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Testimonials PDF Print E-mail
Written by Administrator   
Monday, 15 June 2009 08:11

My husband and I recently built a home with Salisbury Homes. We chose to build with Salisbury because the amount of home we could get for the price was better than any other builder and better than most pre-existing homes. The whole building process went smoothly. There were some minor problems that Salisbury took care of quickly and efficiently. We were very pleased with the final outcome. We love the exterior and interior of our home. One great thing that I love is that the homes come with a warranty purchased by Salisbury. If there are any problems it is easy to use and convenient.

The agent that we worked with through Salisbury was Bunny Skyy. She was very friendly and easy to get a hold of when we needed her. If we had any questions or concerns she would get back to us with the answers right away. I know I contacted her constantly with questions but she was always cheerful and willing to help. She was always looking out for our best interest and was a great mediator between us and the builder. We appreciated all the time she took to make sure we were happy with the process and our home when it was completed.

We love our home and know we can stay here for a long time. If we had the choice to do it over we would build with Salisbury again.

The Huffaker's

 

Bunny and Salisbury have been so good to work with. Bunny has always had our best interest at heart and was readily available and willing to answer any questions we had. Even though she represented the builder she was all about getting us the best deal and getting the house in perfect condition for when we moved in. I would recommend Bunny and Salisbury to anyone I know and I am very confident that they will be very well taken care of.

The Ashby's

 

After searching for the perfect house for months my husband and I decided to check out Salisbury Homes. We had walked through 50 plus homes and had looked at other builders and had not found quite what we were looking for. To say my husband and I are picky could be a vast understatement. However, from the moment we stepped into the model through the whole process we have been nothing but pleased with Salisbury Homes and Reed. Both provided us with an exceptional experience and exceeded our expectations. We've built a home before and dealt with the headaches of building a home. This experience was completely opposite of our previous experience . We loved receiving weekly updates from Reed about our house. Reed was always available to answer questions and make sure that everything was going well. Our house was completed on time to our picky standards without having to constantly keep tabs on what was going on.

The buyer orientation was enjoyable knowing the house was ready for us rather than having a long punch list of things to fix and wondering when we could actually move in. We were able to relax and actually enjoy building this house, something I don't' think most people can say when they build a house. The quality, speed and price of Salisbury Homes is exceptional. Their color and finish packages made it every easy to put together a house I knew I would love without having to worry if everything would look good together. Our feelings have not changed since we moved in. We love all of our options, the great customer service we receive on the very small and few home warranty items has been exceptional. They have all been fixed withing 24 hours instead of waiting up to a month or longer like some other builders make you.

Reed has bent over backwards to make sure that we are happy. He has gone above and beyond any selling agent I've met. He has always made me feel like our family and house was his top priority. I believe he has made our experience with Salisbury exceptional and I would refer any of my friends and family to him and Salisbury.

The Jensen's

 

I wanted to take a minute to thank you for your help in building my new home. I especially wanted to tell you that Reed Smith your sales agent is awesome. I typically don’t care for sales agents but Reed is different. He has an honest, laid back personality that I really enjoyed. I tend to get stressed when it comes to big financial decisions but Reeds personality and honesty just did not make that possible. The whole process was stress free and enjoyable. Reed was blunt and honest when answering all my questions. He made the application/offer process painless and pleasant. He assisted us in the selection process and had very helpful suggestions. When we ask if you could get the house done before a tax deadline we were facing he responded by saying that he could not guarantee it but that he thought it was possible. I very much appreciated his honesty. He sent me weekly updates during construction and happily took several of my paranoid/panicky phone calls. The walk through at the end was fun and informative.

I love my new home. I have been in the building industry over 30 years and as you know I have even built some on my own. That is one of the reasons I selected you. Building time, quality and price were the three main factors in my decision. I also want you to know I have been in for about 3 weeks now and I the two small warranty issue that came up were handled promptly and to my satisfaction. One of your subcontractors (Electrician) called me within hours of me contacting your office, met with me later that same day, put his little booties on, fixed the problem and apologized for the inconvenience, all in the same day. The whole experience from start to finish has been great and I go out of my way to recommend you to my friends and family – please have anyone needing a reference call me…!!!

OH, By the way.. .Thanks for getting me closed before the tax deadline. You and your people rock my friend…!!

The Huntsman's

 

About a year ago my and wife I decided to get into a home. We looked all over Utah County and after some time we decided to have Salisbury build our home. We were a little skeptical at first, with the economy and this being our first time building a new home, but after meeting Reed Smith and walking though numerous floor plans, we felt good about our new decision. We appreciated the friendly and professional service we received from Reed and all the employees at Salisbury.

After the home was built we had a few small problems that needed to be addressed. After each warranty request was submitted, we received a phone call from the sub-contractor and the issued was fixed and resolved within 48 hours. What great customer service!

We love our new home and and our excited to raise future family in this quality home.

The Allen's

 

My Salisbury experience was awesome. It was my first home so I didn't really have a clue on what to do or what was going on. Reed was awesome to work with and helped me on any questions I had. I love my new home and can't wait to get all settled in. I'd like to thank Chris & Rick Salisbury for everything they did for me and all the sub-contractors for putting in all the long days to get my house finished in time. I really appreciate it and LOVE my house!

K. Mitchell

 

I had a very pleasant experience from the initial contact to the buyer walk. I have sold homes with other builders/agents and for some reason once the contract is signed and they have your business they seem put out to answer phone calls or questions. I never felt that way when I called Reed and was extremely impressed with how prompt Reed was with getting questions answered or addendum's signed. I have been a licensed contractor and it is hard to impress me, but I was very happy with how quickly the home was built and how smooth the buyer orientation went. I feel Salisbury has by far the best systems in place for making it the best possible experience for buyers and agents who sell their homes. I have worked with a lot of new construction and agents. Reed was a pleasure to work with and I feel is a great asset to the Salisbury team. I have since brought another buyer to Reed and will continue to in the future.

Sincerely, Joel Johnson

 

I've worked with a lot of builders and I have to say Reed Smith and Salisbury Homes provided a service that is head and shoulders above their competition. My clients were very happy so I was very happy. I liked that they were so quick to fix any problems and that they were in constant communication. I would highly recommend their products and their service.

Bryan Burnett

 

Reed,You were great to work with and got us lined up with a great mortgage lender that made everything happen smoothly. I LOVE MY HOUSE! Thanks for everything.

The Briggs

 

The whole building process with Reed and Salisbury construction went very smoothly. The buyers, The Darlings, were totally satisfied. The home was finished almost two weeks quicker than scheduled. Everything was smooth and organized.

Thanks again, Judy

 

We just moved into our Salisbury Home and are so extremely happy! The whole building process has been such a breeze and have been amazed at how fast it has all come together! We have had such a wonderful experience and are so thankful to Jake Argyle who was our agent. He has been so great to work with. He was always quick to help us whenever we had questions. He always followed up with us and gave us a detailed progress report on how the building was going and what we could be expecting. Also after we moved in he has continued to follow up with us making sure everything is working well and that we are happy. We would definitely recommend building a Salisbury Home and working with Jake! Thanks so much Jake!!

The Belka's

 

I moved into my house about 10 days ago, I’m thrilled. (Spanish Vista) I’ll bet I drove by about every day during the building of it. It went so fast! But the work was all very good and stable! Reed was always available and helpful whenever I had a question. He has a good eye and smarts of what is going on. Emily at First Colony Mortgage was super. Always attentive and knows her stuff. I’m amazed at how everything fit together and was timed like clockwork. (The last house I had built (1992) took 7 months, I knew what was supposed to happen from that one, and it did from Salisbury, too, just a lot quicker.)

Thanks for everything! Hope to see you around some more,

The Shepherd's

 

My wife and I were scared when we decided to purchase our first home. We had attempted to purchase a home 3 years ago and lost the house and a lot of money. We had been renting a salisbury home and loved the floor plan and safety and comfort we felt, and decided thats what we wanted to buy. We were amazed to find out that we could build the salsbury home of our dreams for a lower price than some of the 30 to 50 year old homes.

The realtor was awesome and answered all of our "first time home buyer" questions and explained everything to us. Everything went so easy and smooth it put our fears right at ease. We couldnt believe how quickly the home was built. It was so cool to see the progress day after day, and to be explained what had been done and was going to be next. At the final walk through any minor things were addressed and the home was better than expected. We love our Salisbury home and had the best experience working with them.

The Carter's

 

We are very pleased with our new home. The design and construction meet our needs and we have received favorable comments from family and friends. Bunny, our sales agent, was helpful during the construction phases. She kept us informed of the progress and was helpful as we made decisions regarding the upgrades. We were so excited to see our home, our dream, taking shape and Bunny was willing to meet with us at the site and answer questions we had. A wonderful experience!

The Boden's

 

My experience with buying a Salisbury Home was fantastic. I am a very particular person. However, Salisbury was willing to make adjustments both minor and major to meet my needs. I can honestly say the company and its employees bent over backwards to make this first time home buyer a happy one. I never thought building home could happen so quickly, be so easy, and look so good. Thank you Salisbury Homes!

Our agent with Salisbury Homes was Bunny and she was fantastic. She was always there when we had questions or concerns, and if she didn’t have the answer she was always very quick to find it. Bunny made us feel like we were part of the building process. She called us on a weekly basis with updates on what had happened and what was going to happen with our home. During the final walkthrough Bunny was quick to make note of our concerns, and even quicker to get those concerns resolved. Our experience with Bunny was awesome! She made a stressful process more efficient, less stressful, and a lot more fun.

The Farnes'

 

Bunny, thank you so much for all your help in getting us a new home! I'm sorry for all of the continuous questions. You have been great to work with and we really appreciate all that you have done!

Sincerely,

The Koralewski's

 

My wife and I just purchased a home from Salisbury homes in the Sunny Ridge development in Spanish Fork. To tell the truth, when we went into the model home and met with your representative, Reed Smith, the 1st time back in December, I thought I was taking my wife in for a “told you so” reality check. I thought that home prices were still too high but my wife wanted to get an idea of how much home we could get for our money. We were very surprised at what we found. The floor plans were well thought out and you could tell that the problems had all been ironed out.

Reed was exceptional to work with. He would answer our questions without any of the ‘pushy salesman’ tactics that I was afraid of. He understood that purchasing a home is a long‐term, highly personalized investment that my wife and I would need to decide about in our own due time. He gave us all of the options and answered all of our questions in a timely matter. We looked at all of the options for homes, new and used, and couldn’t find anything out there that could even come close to the value of a Salisbury home.

I should probably state here that I am a Mechanical Engineer, and it is in my nature to analyze all possibilities and look for any flaws that I can find. We walked through multiple Salisbury homes and finally decided on the Hamilton as the floor plan that we wanted. When Reed told us that they usually finish the homes in 60‐75 days(ours took 45) from the date of closing, I was astonished, and quietly thought to myself that they must be cutting corners, and I would have to fight with them every step of the way and force them to build it right.

From the first shovelful of dirt to the final cleaning of the interior, I went over every day and looked over the work. I can honestly say that I was nothing but impressed by the work that they did. From facing the crown in the 2x4s to the outside of the wall, to the mud joints, to the right number of screws in the sheet rock, the contractors did a wonderful job. All I really had to do was sit back and watch. Even when we ran across a hiccup with a window in a bedroom, Reed went to bat for us to make sure that we got the home the that we were promised. I can honestly say that if I owned a construction business, I would run the same way as Salisbury. They don’t have the lowest prices because of inferior workmanship, they have the lowest prices because they cut out all of the wasted time between the subcontractors getting in and getting the work done. I can’t imagine a more efficient way to build a home. I feel that we got a much better home because of how fast it went up. The tarpaper was on the day after framing (which took 3 days) and none of the wood got wet or warped even though we built in the middle of the winter.

We have since moved into the home and have received nothing but complements from everyone who has come over to visit. My wife and I have referred multiple friends work with Reed at Salisbury and would recommend them to anyone because I don’t think that you can find a better deal for the money anywhere in Utah County.

Sincerely impressed,

The Lundgreen's

 

We absolutely LOVE our home! We were very impressed with how quickly the house was built. Our experience working with Reed was great; he was honest and up-front. We feel like we got a good value for the amount of space. The layout of our home is wonderful. Each time we have visitors they comment on the beautiful entrance(including arches) and the spaciousness of the home. We were also impressed with the mortgage company, who brought in toys and goodies for our children. Thanks to all that were involved in this exciting process! Sincerely,

The Byers

 

Best new construction experience I have had so far!!! Thank you doesn't seem enough to express how much we appreciate how well you managed this transaction. I will just have to say thank you anyway Reed. You were so patient with my Buyers as they worked through the process of picking options and deciding on floor plans and colors. Holidays can be a difficult time to get help with new construction and you were always available when ever they needed to come look at the models. I was so impressed and so were Brandon and Aubrey. They are very happy in their new home. It is lovely and exceeded their expectations. The workmanship was great and you were very knowledgeable and so helpful and kind to work with. I hope I have the opportunity to work with you again. Salisbury is lucky to have you.

Julie - Utah's Best Real Estate L.L.C

 

Vickie Brockbank is an amazing individual and real estate agent who truly cares about the individual being satisfied with their home purchase. I will also say that we absolutely love our home. Salisbury did an excellent job. Although we have had some things needing warranty work, I give high accolades to Salisbury and their team in handling the warranty issues in a very quick manner. I would buy another home like this again hands down. They care. That's what matters most.

The Tucker's

 

Bunny, I just wanted to write a quick note and thank you for all your help on the transaction for [Ms.] Diaz. Everything went so smoothly. I know that [Ms. Diaz] was pleased and felt that all of her concerns were quickly addressed. We both really appreciate how fast the home progressed from start to finish. Thank you for sending me regular updates and keeping me in the loop throughout the transaction. It was nice to work with a professional agent who stayed on top of things. I look forward to working with you again in the future.

Denise C. Martin

 

Vickie, It has been a complete pleasure doing business with you and Salisbury Homes. We have had a fun and exciting time going through the process of purchasing our first home and we really appreciate all the efforts on the behalf of all the employees who worked with us on our house. The craftsmanship and quality of the home is top notch!

The Booth's

 

Our Salisbury experience was awesome. We felt like we had done our homework by visiting the model homes for all the different builders and weighed out our options. With Salisbury we knew we got the most for our money. They were great to work with, the home was completed faster than imagined, and we love the community that we’re in. We couldn’t be happier with the outcome of our new home. Thank you Salisbury.

The Edwards’

 

The first time I walked into the Salisbury model home, I thought that there was no way we could afford a home this beautiful and this size. The whole process of building our new home was quick and painless. Vickie and Michelle were our sales agents and they were wonderful to us. They were both so nice. All of our questions were answered very quickly. It was like working with family. They even let us visit the model as many times as I needed so I could plan where the furniture would end up. Our home was built faster than we could have ever imagined! Every time I would tell people that we were building, they would tell us their horror stories. Not us! We did not have one problem throughout the entire process. We love our new home and highly recommend building with Salisbury!

The Casper's

 

Our experience with Salisbury homes was fantastic!  Michelle, the agent for Salisbury, was not only kind, approachable, and bright, but was very well informed, and kept us up to speed on the schedule and our responsibilities so the whole process was seamless.  Our home turned out beautiful, affordable, and finished quicker than the anticipated date.  We are first time home buyers, and Salisbury took care of all of our worries, so we could focus on the excitement of owning our first home.  If we were back on day one, we would choose to work with our agent, and build with Salisbury again.

The Butler's

 

We recently purchased our first home from Salisbury Homes. As first-time home buyers, we were unsure about the whole process. Salisbury had great realtors and also teamed us up with a great lender, so we had all the help we needed. Our realtors, Vicki and Michelle, were really easy to work with which made it nice. We had heard it can be pretty stressful to build a home because off all the decisions you need to make, but with Salisbury, it was easy. There were samples available which made choosing our interior and exterior options simple. It was a pleasant surprise to see that some options that are upgrades with other builders came standard with Salisbury. I feel like we were provided with a high quality product, at an affordable price. We love our house and I would definately recommend building with Salisbury Homes.

The Bodily's

 

The first time we visited the model of our new townhome, we fell in love with it. Our sales agent Kara was more than helpful with every step of the buying process and has become a good friend through it. From picking out our upgrades to putting up with our daily visits to see the progress of the construction, we were treated like family. We couldn't be more happy with Salisbury and are very thankful for them making our first home purchase so easy and exciting. Thanks again, and again.

The Rencher's

 

If we had bought a foreclosure we wouldn't have gotten the new home warranty, plus the ability to choose our options. We recently bought a new Salisbury home and the price of our home was actually less than comparable foreclosures. We have even used our warranty once and Salisbury was very quick to fix our back door. We love our new home and all our friends are jealous! Financing was quick and easy too.

The Gunnel's

 

Last Updated on Tuesday, 31 August 2010 13:14